How to Report Elder Abuse — EJC Resource
In Immediate Danger?
Call 911If someone is in immediate physical danger — call 911 or local police immediately.
Not in Immediate Danger?
Contact Adult Protective Services
1-800-677-1116Eldercare Locator · Mon–Fri 9am–8pm ET
Find your state APS program →Using the Eldercare Locator
The Eldercare Locator connects you to local resources including Adult Protective Services, Long-Term Care Ombudsman programs, and community services for older adults. Call 1-800-677-1116 Monday through Friday, 9am–8pm Eastern time. You can also search online at eldercare.acl.gov.
Long-Term Care Ombudsman Program
If the abuse is occurring in a nursing home, assisted living facility, or other long-term care setting, contact your state's Long-Term Care Ombudsman. Ombudsmen are independent advocates who investigate complaints and protect the rights of long-term care residents.
Find your state LTCOP →What to Expect When You Report
- 1
Initial Contact
APS or the Eldercare Locator will gather basic information about the situation, the person affected, and the type of abuse suspected.
- 2
Investigation
APS will typically conduct a home visit to assess the situation. They work with the older adult — not against them — to understand the circumstances.
- 3
Response
APS can connect the person to services, pursue protective orders, or refer to law enforcement depending on the situation and the older adult's wishes.
What APS Investigates
Adult Protective Services investigates reports of: physical abuse, emotional or psychological abuse, sexual abuse, financial exploitation, neglect (by a caregiver), self-neglect, and abandonment. APS has authority to investigate in home settings; the LTCOP covers facility settings.
About EJC's Role
The Elder Justice Coalition is a national policy advocacy organization. We do not handle individual elder abuse cases and cannot provide case-specific legal or social services advice. The resources on this page connect you directly with agencies equipped to help. If you need immediate assistance, please call 911 or the Eldercare Locator at 1-800-677-1116.